Shipping Rates + Delivery Timeline
When Will My Order Ship?
All Ground Delivery and Expedited Delivery orders require up to 2 business days from the date purchased for fulfillment time. During this time, your order will undergo credit authorization and verification and will be fulfilled by our warehouse. Order requests for NEXT DAY AIR Delivery will go out the same day if placed by 1pm EST. PLEASE NOTE: Please be sure to provide accurate information during checkout as order details such as inaccurate credit card information or an invalid shipping address may delay your order. Shipping times may vary due to availability of merchandise. No orders are shipped on weekends or holidays. As soon as your order ships, you will receive an email confirmation to the email address you provided with your order. If for some reason, you did not receive an email, please check your Spam folder and add email@example.com to your Safe Sender list. Free Shipping On Orders Over $100 We offer FREE Ground Delivery on all Domestic orders totaling $100 or more. Orders sent by Ground Delivery usually arrive within 3-7 business days. Select Zip Codes are Subject to FEDEX Ground Service Hold for Pickup for residences with a Multi-Family Dwelling (i.e. Apartment complex/Multi Family Home) with location pickup at your local Fedex Office within a 5 mile radius of your residential address.
Shipping Rates & Delivery Times
3-7 Business Days
|FREE GROUND DELIVERY||
3-7 Business Days
FREE ON ORDERS OF $100+
2-3 Business Days
|NEXT DAY AIR||
1-2 Business Days
P.O. Boxes & APO/FPO or U.S Territories
As a service to our men and women in the Armed Forces, Alter Ego will ship to APO/FPO addresses. Orders shipped to Domestic P.O. Boxes and APO/FPO addresses must be sent using USPS Priority Mail®. Because these are government addresses and therefore must be shipped using this method. Delivery may take longer than the standard transit times quoted. Shipments to Alaska, Hawaii & the U.S. Territories Orders shipped to Alaska, Hawaii or any of the U.S. territories may take up to 10 business days to arrive. We ship to U.S. Territories including American Samoa, Federated States of Micronesia, Guam, Marshall Islands, Northern Mariana Islands, Palau, Puerto Rico, and the U.S. Virgin Islands. Orders shipped to these locations must be shipped our Expedited option-USPS Priority Mail, or Overnight Delivery and may take longer than the standard transit times for arrival.
Alter Ego is happy to serve our international customers by offering a flat rate for shipping and handling to most destinations around the world. International shipping charges are based on several factors including total price of items, the weight of the package, and its destination. Risk of loss and title for merchandise shipped internationally will pass to you upon our delivery to the carrier. Countries We Ship to:
|BERMUDA||ISLE OF MAN||SOUTH AFRICA|
|CZECH REPUBLIC||MEXICO||UNITED KINGDOM|
|DENMARK||NETHERLANDS||UNITED ARAB EMIRATES|
|DOMINICAN REPUBLIC||NEW ZEALAND||URUGUAY|
INTERNATIONAL SHIPPING RATES & DELIVERY TIMES
|USPS PRIORITY MAIL INTL - CANADA ONLY||5-10 Business Days||$25.00|
|5-10 Business Days||$35.00|
|USPS EXPRESS MAIL INTERNATIONAL||3-6 Business Days||$45.00|
PLEASE NOTE: Express Mail International requires the customer’s signature. Taxes And Duties All applicable Customs fees, taxes and duties are the sole responsibility of the customer. Customs authorities require that we state the value of your order directly on your package. It is at the sole discretion of the Customs agent to release your package. We have no control over possible delays due to Customs once the package has left the U.S. Policy And Terms By placing an order at Alter Ego, you are responsible for original shipping charges, all applicable Customs Import fees and/or surcharges and the cost of return shipping back to Alter Ego. This also applies to any shipments that are refused by you at delivery.